Privacy Policy

At GARI-IMPORT.com.bd, we value and respect your privacy. We are committed to protecting your personal information and ensuring transparency regarding how your data is collected, used, stored, and protected. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Delivery and billing address
  • Account registration information
  • Vehicle or product inquiry details

Order & Transaction Information

  • Product purchase information
  • Payment-related information
  • Order history
  • Delivery details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We collect and use your information for the following purposes:

  • Processing and delivering orders
  • Providing customer support
  • Managing user accounts
  • Improving website functionality and user experience
  • Sending order updates and service notifications
  • Responding to customer inquiries
  • Preventing fraud and maintaining security
  • Providing promotional offers and marketing communications where applicable

3. Product Delivery & Service Communication

These communications may include order confirmations, delivery updates, service information, and customer support.

When you place an order or request services, we may contact you through:

  • Phone calls
  • SMS
  • Email
  • WhatsApp or other communication channels

4. Cookies & Website Analytics

Users may disable cookies through browser settings, although some website features may function differently.

Our website may use cookies and analytics tools to:

  • Improve website performance
  • Understand visitor behavior
  • Remember user preferences
  • Enhance browsing experience

5. Information Sharing Policy

We do not sell, rent, or trade customer personal information to third parties.

Your information may be shared only when necessary with:

  • Delivery or courier partners
  • Payment processing partners
  • Service providers assisting business operations
  • Government or legal authorities if required by law

6. Data Security

We implement reasonable security measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, while we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Services & Links

Our website may contain links to third-party websites, payment gateways, social media platforms, or external services.

GARI-IMPORT.com.bd is not responsible for the privacy practices or content of third-party websites and services.

8. Customer Rights

Requests may be reviewed and processed according to applicable regulations and operational requirements.

Customers may request to:

  • Access their personal information
  • Correct inaccurate information
  • Update account information
  • Request deletion of certain information where legally applicable

9. Policy Updates

GARI-IMPORT.com.bd reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated policies become effective immediately upon publication on the website.

10. Contact Information

For questions regarding this Privacy Policy or customer data:

Business

GARI-IMPORT.com.bd

Spare Parts & Service

01800-033-111 | 01800-033-222

We appreciate your trust and remain committed to maintaining the privacy and security of your information.